Frequently Asked Questions (FAQs)

Can DCLS PLUS generate an up-to-the-minute chronology of collections and litigation events?

Currently, the tracking of collection and litigation events is separated.  However, these tracking activities can be combined to produce a report that outlines events in chronological order, including both user input and system generated events.
 
Based upon the scenario of a supervisor pulling print jobs from the queues of assigned employees, is there a way to generate a report showing the status of all jobs in the DCLS PLUS print queue?

Yes.  Because of the versatility of Oracle, both customized and ad hoc reports can be generated with minimal effort and user experience, including a report that would show the status of documents in both the job and print queues. 
 
Given a network of collectors and forwarders, how can DCLS PLUS be used to transmit information between those groups?

DCLS PLUS is designed to support a nationwide system of users and serve as a central database source that can be accessed via the Internet.   The product’s logic divides each state into specific litigation districts.  For example, one client now uses DCLS PLUS to transmit information between collectors, forwarders and clients in Maryland, Virginia and the District of Columbia.